Nando's Leeds - Skelton Lake

Yet another outstanding experience at Nando's Skelton Lake Services!! We happened to come in the the Services and Nando's at a really busy time but you would not have known that by how we were welcomed so wonderfully, calmly, and in the most smiley, friendly manner. I'm really sorry, I didn't get the name of the dark haired guy who welcomed us and served me at the till but he was just incredible! My phone decided to reset all my cards so I had to reactivate and verify them, obviously, causing me a huge amount of stress, but he just kept smiling and saying it really didn't matter, eventually I asked if he could save my order on the till so he could serve someone else while I finished which again he did in such a happy, positive way, not giving me any stress for this either. When I was eventually sorted, he laughed with me and was again, just lovely. We all went to use the services quickly and by the time we got back, all of our food was arriving!!! Unheard of!! Honestly, we could not believe the service. We were checked on several times throughout the meal to see if anyone could get us anything, in a lovely way. The food was DELICIOUS!! As always, you get the food so right every time. When we were going, the same lovely guy said goodbye to us and I thanked him for his patience with me and my card, and he again put me at ease that it was really OK. Lovely, lovely place. I think we would find it hard to pass without stopping now. You have an incredible staff there, I think this is our third time eating here and the staff have just made our experience such a wonderful time every time. It makes it a special event, not just stopping for sustainance. Thank you so much!

The Food was unreal & service by Lauren was immaculate thank you again changed the game with her recommendations

This is by far the best Nando's in the whole wide world. If you want an experience, dine in on a Tuesday. We innocently came in for our usual 10 wings with 2 regular sides. We were served by Jack. We enjoyed our heart meal then Jack asked if we'd tried their desserts and the satisfaction in my family's faces told me we should just keep doing this. The warm chocolate pudding sent me to the seventh heaven. If you haven't tried it, try it. If you've tried it before try the one from this Nando's branch. Trust me its an investment with instant returns. From my experience in retail I know it's very hard to keep a smile on ones face and inspite having a really bad day the Nando's staff and Leeds Skelton Lake brightened my day making it THE CENTRE of MENTAL WELLNESS. Thank you Jack for making our day very special and memorable. To everyone else Dine In and Experience Nando's commitment to excellence